BOOK A NEW REPAIR
BOOK A NEW REPAIR
BOOK A REPAIR
0333 091 40 40Poor drying
Faulty bearings
Jockey wheels faulty or worn
Overheating or burning
Snapped belt
Blockages
Drum not spinning
And many more!
Book today and know who is coming and when, allowing you to relax knowing that help is on its way. We will even give you the engineer’s name and mobile who will then communicate directly with you.
Pricing options to suit you
Unexpected mishaps happen.
Spread the cost, gain peace of mind.
STARTING FROM
£89.99
Pay once and get all works guaranteed for 60 days after repair completion.MONTHLY
£12 / FOR 12 MONTHS
Longer cover for the whole appliance
Spread the cost of repair and have peace of mind that your guaranteed for 1 year.
Tumble dryers have become time savers when it comes to washing and drying our clothes, if you need urgent Zanussi tumble dryer repairs then Pacifica is here to help get your Zanussi appliance back to its best and save you the money you may have otherwise had to spend on a replacement. We understand how frustrating it can be when you have to make do without an appliance and so we aim to fix your Zanussi appliance as quickly as possible.
We are able to fix most appliances in under half an hour and in the customer’s home so you won’t have to last without your Zanussi tumble dryer for long and with extensive training and all of the tools and parts to fix most common faults, our highly skilled engineers will arrive ready to fix your appliance quickly to get your appliance restored to full working condition.
We have many years of experience with both new and older models of Zanussi tumble dryers as well as with many other familiar household brands and appliances that can be found in the kitchen such as fridges, cookers and dishwashers too. As well as making sure we have the greatest knowledge we also ensure we have the greatest coverage with engineers located up and down the country available for appointments when your appliance breaks down.
We can be contacted via the website or over the phone to discuss what the problem is and once you have an appointment with us, our engineers will arrive ready to work on your broken tumble dryer with their work covered by a public liability policy and all work covered by our guarantee that ensures if you are not happy with the work done then we will come out free of charge to complete the job to your liking.
To arrange an appointment for any Zanussi tumble dryer repair contact us via the website or calling on 0800 030 6040 to arrange a time that is convenient for you.
THE PACIFICA PROMISE
Why choose Pacifica?
High-quality local engineers
Our engineers are fully trained and CRB checked. We employ over 240 engineers around the UK.
All work guaranteed
With Pacifica “You’re in Safe Hands”.
Track your engineer
No need to wait in all day! Receive a three-hour appointment time and track your engineer on the day of the appointment.
Committed to sustainability
Repairing an appliance with Pacifica is far more environmentally friendly than replacing it.
OUR FAQs
General FAQs
No, we want to make things as convenient as possible for our customers; that’s why we’ll provide you with a three-hour time slot the night before your scheduled repair. You’ll also be able to track your engineer on the day of your appointment for real-time updates on their estimated arrival time.
We aim to be with you as soon as possible and can offer same-day call-outs subject to availability. By booking online, you will receive a confirmed appointment time based on engineer availability in your area.
We accept both credit and debit card payments. Where an appliance protection plan has been selected, we also accept direct debit payments.
No, any spare parts required will cost an additional fee. However, we stock a comprehensive inventory of genuine spare parts at competitive rates.
If you require an evening or weekend appointment, please give us a call to discuss this and we’ll do what we can to help.
Yes, we carry £10m of public liability insurance.
Yes, absolutely! Please visit our appliance protection page for more information on our protection plans.
Yes, we can provide annual or periodic services on all types of appliances to identify any issues and ensure your white goods remain in great condition. Please give us a call to discuss your specific requirements.
We repair a comprehensive range of both integrated and freestanding appliances, including:
Here at Pacifica, we can repair most domestic appliance brands where spare parts are available. We have a great working relationship with a number of leading appliance manufacturers here in the UK, which allows us access to technical information unavailable elsewhere.
Yes, all of our engineers undertake comprehensive training through our in-house training academy. We also provide training directly through our appliance manufacturer partners.
Yes, in the unlikely event that something goes wrong, all of our repairs are guaranteed for 60 days for your peace of mind.
We’ll always aim to repair your appliance within one visit and our standard appointment typically lasts for around 35 to 40 minutes. However, more complex repairs may require more time or in some cases, such as if additional spare parts are required, a further visit may be required, but our engineers can find a convenient time and arrange this with you.
Generally no, if your appliance is integrated then our engineers will be able to remove the appliance for you if necessary. However, if the appliance has been installed in a unique or challenging location or if there is a risk of damage to your property, for example if the kickboard has been siliconed in place or flooring has been installed after the appliance was fitted, then this may make it difficult for the engineer to remove. In this situation, you would need to have the appliance removed prior to our visit.
Once you have booked your appliance repair, you will receive access to our Customer Connect portal. This will allow you to reschedule your appointment and track your engineer on the day of your appointment.
We will always strive to complete your repair in one visit wherever possible. To maximise the chance of us being able to do this, we’ll need to know as much information as possible about the fault. If we are able to diagnose the issue before arriving, we can identify what parts are required and order them to arrive before our visit if we don’t have them in stock. We also encourage customers to upload images and videos of the faults to ensure our engineers can be fully prepared.
Absolutely, we love to hear feedback! Here at Pacifica, we’re always striving to improve our service and understand what our customers want from us. You can leave us a review on Google or Trustpilot. Links to these sites can also be found on our home page.
Pacifica has been in business for over 20 years. During this time, we’ve become the UK market leader in appliance repairs, supplying a comprehensive range of services to customers up and down the country, as well as some of the world’s largest appliance manufacturers and insurance companies.
We don’t currently repair commercial appliances. However, we can repair domestic appliances in a commercial environment.
No waiting around for engineers all day
We know time is precious and we all live busy lives. That’s why you don’t have to wait around all day for an engineer. You’re given a timeslot and can track the engineer; you even get their mobile number.
Day Before
Text Message
You’ll receive a text message from the engineer with a 3 hour timeslot.
Visit Day
Timeslot
You’ll receive another text message with a more specific timeslot.
Visit Day
Track Engineer
See how many visits before yours and track the engineers position on a map.
Search
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