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BOOK A NEW REPAIR

0333 091 40 40

Book Now

BOOK A REPAIR

0333 091 40 40

John Lewis Appliance Repairs

WE INSTALL & REPAIR DOMESTIC APPLIANCES

Appliances we repair include

Repairing an appliance with Pacifica is far more environmentally friendly than replacing it.

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Booking is simple. We’re here to help.

Book today and know who is coming and when, allowing you to relax knowing that help is on its way. We will even give you the engineer’s name and mobile who will then communicate directly with you.

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Book online or call

Speak to our experienced team on 0333 091 40 40 or contact us online.

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Date and timeslot

Know the day and time we will be arriving. Access all job information via the website where you can also reschedule and upload videos.

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Help us help you

Provide us with videos or pictures of the fault to help us before we arrive, supporting a first-time fix.

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THE PACIFICA PROMISE

Why choose Pacifica?

  • High-quality local engineers

    Our engineers are fully trained and CRB checked. We employ over 240 engineers around the UK.

  • All work guaranteed

    With Pacifica “You’re in Safe Hands”.

  • Track your engineer

    No need to wait in all day! Receive a three-hour appointment time and track your engineer on the day of the appointment.

  • Committed to sustainability

    Repairing an appliance with Pacifica is far more environmentally friendly than replacing it.

graphic of engineer explaining washing machine repair to customer

Getting your appliance fixed and a little guidance

At Pacifica we have a genuine passion for great customer service. We want customers to be delighted with what we do, and we value all customer feedback to ensure we deliver what we aim to achieve.

Pacifica engineer arriving at customer's home for appliance repair call-out

Arrival – Identifying ourselves

Introducing ourselves by showing our ID badge and asking to enter.

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Setting Up
- Repair or revisit

During and after we will use cloths and foot covers to leave things clean and tidy.

Pacifica oven repair specialist reviewing oven fault with customer

Explanation – Understand everything

An explanation of what’s been done and any other helpful tips.

Pricing options to suit you

Unexpected mishaps happen.
Spread the cost, gain peace of mind.

STARTING FROM

£89.99

Pay once and get all works guaranteed for 60 days after repair completion.

MONTHLY

£12 / FOR 12 MONTHS

Longer cover for the whole appliance
Spread the cost of repair and have peace of mind that your guaranteed for 1 year.

customer showing oven problem to Pacifica engineer for oven repairs Pacifica engineer showing findings to customer for appliance repair Pacifica engineer putting on protective wear on shoes Pacifica engineer arriving at house ahead of appliance repair close-up of Pacifica engineer packaging up a box with red tape Close-up of multimeter

John Lewis Appliance Repairs

A high-end department store with a number of lines of its own offerings, John Lewis is synonymous with quality. Their home appliances are particularly sought after, so if you’re in need of a dishwasher or cooker, you can’t go wrong with John Lewis appliances.

In the unfortunate event that your John Lewis home appliance stops working – don’t panic – call Pacifica. Our team of experienced engineers are well versed when it comes to repairing and servicing John Lewis products. They’re fully-trained and DBS accredited, too, so you can be secure in the knowledge that you’re in safe hands.

Here are the services that we offer:

Call our friendly customer service team today to find out exactly how our service works, or simply tell us what the problem is and where you live, and we’ll put you in touch with the engineer that works in your area. We’ll do our very best to give you a specific date and time slot for the engineer to come, too. Once there, they will aim to carry out the work in 30 minutes; we don’t want you to take any more time out of your daily routine than is absolutely necessary!

OUR GUARANTEE

Don’t just take our word for it – see our reviews.

Book today and know who is coming and when, allowing you to relax knowing that help is on its way. We will even give you the engineer’s name and mobile who will then communicate directly with you.

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